Focus less on your payroll,
and more on your people.

Relatively few companies offered flexible work environments prior to 2020. When the global health crisis turned the world upside down, mandatory closures and lockdowns forced an abrupt shift. Suddenly, millions of employees whose jobs could be done virtually were working from home.

Whether you’re at the office now, returning to the workplace, or phasing in a hybrid model, employee health and safety should be the main priority as you transition to this next phase of the new normal. The CDC recommends daily in-person health checks (e.g., symptom and temperature screening) of employees before they enter the workplace.

In what should feel like a home-away-from-home, the comfort, satisfaction, and enjoyment of your hotel guests are easily influenced by the way they’re treated and customer service, whether it’s outstanding or underwhelming, leaves a lasting impression. In the uber-competitive hotel industry, hospitality and human resources go hand-in-hand—let’s look at why it’s so vital.